Monday, March 19, 2007

what to do about pet food?

I got a comment from someone looking for answers about what people should do if they have food at home that is part of the recall on pet food. Read on for a small selection of items I found in my search (search in NEWS in Google or Yahoo and use terms "pet food recall" + compensation; refund; and/or "veternary care")

But first...a request from me to you. Please make sure the store you shop at has clearly posted and comprehensive information on the recall. Names of brands should be up in several areas, but especially around the pet food. Phone numbers (FDA, Menu Foods) and website info should be posted as well. There are some people who live in the shallower and slower parts of the information stream, and those folks are more likely to see the info up at their local store than anywhere else. If this info isn't up where you shop, please take a moment and ask that they post it.


What to do (search results)
Illinois Fox 43:
PETCO is offering a full, no hassle refund on any of the products listed in the recall.

Denverpost.com
Tuite [spokesperson for Menu Foods] added that Menu Foods would compensate owners of pets that died, although she declined to say what the compensation would be. Pet owners who want to make a claim must mail documentation of their use of the affected products to the address on the company's Web site, she said.

Pet Connection.com Dr. Marty Becker - what to do if you have recalled food (pdf)

Newsday.com Q&A:
Q: What should I do if I have some of this pet food in my cupboard?
A: The FDA says stop feeding it to your pet. Many of the major store chains are also granting refunds for returned food.

(also from the same article)
Menu Foods has a consumer hot line at 1-866-463-6738 and 1-866-895-2708. The FDA is asking those with sick or dead pets to call FDA state complaint coordinators. A list of contacts for such coordinators is available at
http://www.fda.gov/opacom/backgrounders/complain.html

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